Business
Terms & Conditions

1. User agreement
  1. This agreement is between you and Visitors Deals (brand owned by Hotstores Solutions Sdn Bhd – 200701026334 (784355-P) (referred to in this document as "us" or "we").
  2. Service Providers (Hotels)
  3. By visiting and/or using the Visitors Deals website (the "Website") you agree to be bound by the terms of this agreement ("agreement").
  4. We may modify this agreement at any time and such modifications shall be effective immediately upon posting.
2. Registration
  1. In order to access any other features of the Website you might need to be a registered member.
  2. When registering to become a member, you must provide Personal Information including your first and last name, a valid email address, and your active telephone number. You agree to provide accurate and complete information and to keep this information current. You information is stored securely, and will only be used and disclosed in accordance with our Privacy Policy (which can be accessed here: http:// visitorsdeals.com/about/privacy).
  3. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
  4. If you suspect or become aware of any unauthorized use of your account or that your password is no longer secure, you should notify us immediately at <a href='mailto:contactus@visitorsdeals.com'>contactus@visitorsdeals.com</a>. We are not liable for any unauthorized use of your account
3. Our Service

isitorsDeals is an intermediary which brings you the best rooms at the best price from global service providers. As an intermediary, we facilitate the discovery and booking process & send you all the confirmation emails for the transaction. As an intermediary, we are not imposing any terms and conditions on the purchase of the product or service which you purchase through us. Hereby we would like to state that all the terms & conditions are imposed by the Service Providers (hotels). We hope that prior to booking you have read all the terms & conditions imposed by the Service Providers (hotels).

4. Payment Process

Payments will be processed safely from your credit/debit card or bank accounts to the Service Providers ( hotel ) directly or the appointed partner. VisitorsDeals will not be liable for any unauthorized or wrong payments charged by the Service Providers ( Hotel ). In the event of fraud or any unauthorized use of your credit card, your bank or credit – card company must bear the risk and clear the charges raised from such misuse.

5. Cancellation & Refund

By making a booking through VisitorsDeals, you accept & agree to all the cancellation and no-show policies imposed by the Service Providers (hotel). The general cancellation, refund, and other terms & conditions are different from provider to provider, or in some instances product to product or promotion to promotion. By confirming the booking with us, we assume that you have read all the terms & conditions and you are agreeable to all the conditions set by the Service Providers (hotel). You can easily cancel or ask for a refund (if allowed) through VisitorsDeals by logging into your account and following the cancellation or refund process.

6. Communication

By completing the booking with us, we assume that you have agreed for us to use your contact details & emails to notify you on the booking status and any other pertinent notification in regards to the booking.

7. Disclaimer
  1. To the extent allowed by law, we exclude all liability from you or anyone else for loss or damage of any kind (however caused or arising) relating in any way to the content of the Website and/or any linked website including, but not limited to, loss or damage you might suffer as a result of:
  2. Errors, mistakes, or inaccuracies on the Website and/or any linked website
  3. You acting, or failing to act, on any information contained on or referred to on the Website and/or any linked website.
  4. Any interruption or cessation of transmission to or from the Website and/or any linked website
  5. Any bugs, viruses, Trojans, or other malevolent code or communications which may be transmitted to or through our website and/or any linked website
  6. The merchantability or fitness for any purpose of any good or service of our website and/or any linked website
8. Use of Website by you
  1. You agree not to access (or attempt to access) any part of the Website by any means other than through the interface provided by us.
  2. You agree that you will not engage in any activity that interferes with or disrupts the website or the servers and networks that host the Website. You may not use data mining, robots, screen scraping or similar data gathering and extraction tools on the Website except with our prior written consent.
  3. You agree not to, or attempt to, circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on the use of the website or the content therein.
  4. You agree not to use, copy, distribute or commercialize content except as permitted by this agreement, by law or with our prior written consent.
  5. You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.
  6. We reserve the right to cancel your registration at any time. In the event of cancellation of registration, our decision is final and binding.
9. Information on this Website
  1. Information about goods and services on the website is based on material provided by third party businesses or Service Providers (hotel).
  2. You understand and agree that we cannot be held responsible for errors or omissions caused by incorrect or inadequate information supplied to us by the Service Providers (hotel).
  3. You agree to make your own enquiries to verify information provided and to assess the suitability of products or services before you purchase.
10. Liability
  1. All information, such as comments, messages, text, files, images, photos, video, sounds and other materials ("content") posted on, transmitted through, or linked from the website are the sole responsibility of the Service Providers (hotel) from whom such content originated.
  2. You understand that we do not control and are not responsible for content made available through the website unless it originates from us.
11. Intellectual property
  1. We reserve all intellectual property rights, including but not limited to, copyright in material and/or services provided by us. Nothing in the agreement gives you a right to use any of our marketing material, business names, trademarks, logos, domain names or other distinctive brand features.
  2. Other trademarks used on the Website that belong to third parties are used with their consent and remain the intellectual property of that party.
  3. If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, copy, display, and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on the Website and developing your ideas and suggestions for improved products or services we provide.
12. Change of Control

Subject to relevant laws, if we merge, sell, or otherwise change control of our business or this Website, we reserve the right, without giving notice or seeking consent, to transfer or assign your Personal Information, content and rights that we have collected from you and any agreements we have made with you.

13. Indemnity

You will at all times indemnify, and keep indemnified, us and our directors, officers, employees, and agents from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with, or in respect of your conduct or breach of this agreement.

Payment partners

Copyright © 2020 - 2025. Visitors Deals. All Rights Reserved (v1.10.0(vd-live)) - Owned by Hotstores Solutions Sdn Bhd